Last update: [12/02/2025]
At Optimistik, protecting your personal data is a top priority. This policy explains how we collect, use, share, and secure your information when you use our website or services.
We comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Loi Informatique et Libertés”).
Data controller
Optimistik, represented by Mr. Mathieu Cura (president)
- Address: 536 rue Costa de Beauregard 73000 Chambéry, France
- E-Mail: info@optimistik.com
- Phone: +33 4 58 14 06 18
Data we collect
We collect personal data when you:
- Browse our website;
- Complete a form;
- Download a resource.
The categories of data we collect include:
- Identification data: first name, last name, email address, phone number;
- Professional data: company, job title;
- Preference data: subscriptions, communication preferences.
Purposes of processing
Your data is used to:
- Process your requests submitted through forms;
- Send you commercial or marketing communications (with your prior consent);
- Improve user experience and site navigation;
- Analyze website traffic;
- Comply with legal obligations.
Legal bases for processing
Data processing is based on:
- Your consent: direct marketing, non-essential cookies;
- Performance of a contract or pre-contractual measures: handling your requests via forms;
- Our legitimate interest: ensuring site security, improving our services;
- Legal obligations.
Data retention period
Personal data is stored only for the time necessary to fulfill the purposes for which it was collected:
- Contact data: 3 years from collection or from your last interaction;
- Prospecting data: 3 years from your last contact;
- Contract-related data: for the duration of the contract and the applicable statutory limitation period.
Data sharing and transfers
Your data may be shared with:
- Our service providers (hosting, maintenance, marketing tools);
- Competent authorities when required by law.
Transfers outside the European Union:
If data is transferred outside the European Economic Area (EEA), we apply GDPR-compliant safeguards (adequacy decisions, Standard Contractual Clauses, etc.).
Your rights
In accordance with the GDPR and French law, you have the following rights:
- Right of access: get a copy of your personal data.
- Right to correction: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data, except where legally required;
- Right to restriction: limit processing in certain circumstances;
- Right to object: oppose processing, particularly for direct marketing;
- Right to data portability: receive your data in a structured, machine-readable format;
- Right to withdraw consent: at any time for processing based on consent;
- Right to define post-mortem instructions: regarding the fate of your data after your death.
To exercise your rights: dpo@optimistik.com
You may also contact the French Data Protection Authority (CNIL) (www.cnil.fr).
Cookies and similar technologies
We use several types of cookies:
- Necessary cookies;
- Analytics cookies;
- Marketing cookies.
See the Cookie management policy
You can manage your preferences via the cookie banner or your browser settings.
Data security
We implement appropriate technical and organizational measures to ensure the security of your personal data, including:
- Data encryption;
- Regular system updates;
- Restricted access to authorized personnel only.
Data Protection Officer (DPO)
Optimistik has appointed a Data Protection Officer (DPO) in accordance with the requirements of the GDPR.
DPO contact details:
- Name: Barbara Ridel
- E-Mail: dpo@optimistik.com
- Address: 536 rue Costa de Beauregard, 73000 Chambéry, France
The DPO is your point of contact for any questions relating to data protection.
Changes to this policy
This policy may be updated to reflect legal, technical, or organizational changes.In the event of significant modifications, a revised version will be published on this page.
For any additional questions or information, please contact: info@optimistik.com
